MobileRead Forums - View Single Post - Great little device, horrible customer service!

49Kat · 11-16-2011, 11:18 PM

I think the Kobo staff are getting that point, more and more. Here's another site people are posting to, which has the attention of the staff. I think they're trying, but there seem to be a lot of fires to put out these days.

http://getsatisfaction.com/kobo

I open up my Vox tomorrow on my birthday, and I sure hope everything works OK!

11-16-2011, 11:18 PM	#6
49Kat Fanatic Posts: 580 Karma: 1309104 Join Date: Oct 2011 Location: BC,Canada/NV, USA Device: iPad 9th Gen, iPhone 11, Paperwhite 10th Gen.	I think the Kobo staff are getting that point, more and more. Here's another site people are posting to, which has the attention of the staff. I think they're trying, but there seem to be a lot of fires to put out these days. http://getsatisfaction.com/kobo I open up my Vox tomorrow on my birthday, and I sure hope everything works OK!