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however, the software is poorly written and will cause frustration for most users.
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I've never had any of these issues you listed, although I am aware that some people have, but how do you go from that to "most users"? The last poll here I saw showed an overwhelming number of people being pleased with their KT. You no longer use your KT, but you're in here complaining about them still. It just seems like sour grapes to me.