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What really annoys me about Pocketbook -- I have a PB Pro 602 -- is that there is no bug-tracking system. Arabic support is really unstable -- I have given details in these forums -- but short of writing up bug reports in Russian or Ukranian (Google translate does not cut it), I have no way of reporting to the developers. And it borders on the illegal for them not to have their open-source software (I am thinking specifically of FBReader) easily available. I suspect it would be trivial to fix the bugs I have found were the software available to me.
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