Just a followup - it turns out that one of the metadata sites WAS being blocked by my company proxy and this was resulting in all metadata downloads (bulk and individual) timing out and failing completely. When I uncheck the blocked site (Goodreads), everything works fine.
Not sure if there is a design reason why one unreachable site can't be skipped and let the download from the rest continue. Alternatively, a failure message that references the problem site by name?
Thanks for all the great support! Calibre is amazing.
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