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Old 11-13-2011, 05:42 PM   #2
jefftheworld
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Posts: 190
Karma: 157090
Join Date: Nov 2011
Device: Kobo, Kobo Vox
Quote:
Originally Posted by Nickster View Post
I received my new Kobo Vox last Friday, Nov 4. I went through the whole setup and updates, but noticed no sound was coming from the speaker. When I plug in a headset, I do get sound.

I made sure the software settings were set properly, and I even pressed the factory reset button twice.

I contacted customer support twice this week, but their senior team hasn't replied to me yet.

Does anyone know how to solve this? I would hate to have to replace it.

Thanks,
-Nickster

This may sound silly, but you haven't muted the sound, have you?
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