MobileRead Forums - View Single Post - Help -- no audio from Kobo Vox speaker

Nickster · 11-13-2011, 04:04 PM

I received my new Kobo Vox last Friday, Nov 4. I went through the whole setup and updates, but noticed no sound was coming from the speaker. When I plug in a headset, I do get sound.

I made sure the software settings were set properly, and I even pressed the factory reset button twice.

I contacted customer support twice this week, but their senior team hasn't replied to me yet.

Does anyone know how to solve this? I would hate to have to replace it.

Thanks,
-Nickster

11-13-2011, 04:04 PM	#1
Nickster Junior Member Posts: 3 Karma: 10 Join Date: Nov 2011 Device: Kobo Vox	Help -- no audio from Kobo Vox speaker I received my new Kobo Vox last Friday, Nov 4. I went through the whole setup and updates, but noticed no sound was coming from the speaker. When I plug in a headset, I do get sound. I made sure the software settings were set properly, and I even pressed the factory reset button twice. I contacted customer support twice this week, but their senior team hasn't replied to me yet. Does anyone know how to solve this? I would hate to have to replace it. Thanks, -Nickster