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Steven Lyle Jordan · 05-14-2008, 06:37 AM

Progress report:

Successful Distiller test, but PDF still had lockup.

I decided to offload Acrobat and re-load it again, per =X='s suggestion, not because of the installation order, but just because I've recently installed a lot of other SW... also, the Acrobat install was a 2-step process of installing an earlier version, then loading the 5.0 upgrade on top of it.

I've tested from the Word icon, and now it's working! I can only assume something I loaded after Word and Acrobat was interfering... possibly my printer driver installation, but I have no way of knowing what.

Thanks for the help and suggestions, everyone!

05-14-2008, 06:37 AM	#14
Steven Lyle Jordan Grand Sorcerer Posts: 8,478 Karma: 5171130 Join Date: Jan 2006 Device: none	Progress report: Successful Distiller test, but PDF still had lockup. I decided to offload Acrobat and re-load it again, per =X='s suggestion, not because of the installation order, but just because I've recently installed a lot of other SW... also, the Acrobat install was a 2-step process of installing an earlier version, then loading the 5.0 upgrade on top of it. I've tested from the Word icon, and now it's working! I can only assume something I loaded after Word and Acrobat was interfering... possibly my printer driver installation, but I have no way of knowing what. Thanks for the help and suggestions, everyone!