Quote:
Originally Posted by Cdesja5
No, everything in my account is accurate, right down to the "cancelled" in my order status...they obviously never looked at it before responding.
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The put the word "closed" as the description of my order, rather than "cancelled". It actually doesn't say "cancelled" anywhere, but if you click on 'view', you see 3 tabs, and one of them for me says refund. There is a record of the refund there, and that has its own number. So I suppose my original order wasn't actually "cancelled" per se, but a refund is coming.
