Thread: Kobo, a real Mickey Mouse company!
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Old 11-13-2011, 10:19 AM   #18
Cdesja5
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Join Date: Oct 2011
Location: Montreal, Canada
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This is kind of funny...I got my confirmation from Darryl about 10 days ago that my order was cancelled after contacting him directly. Today I got a form letter in response to my original email (which had a copy of the order in it), saying that they were escalating my request to tier 2 and that I would be contacted for my order details so it could be cancelled. Their process definitely needs to be fixed!
Thanks to the posters that made Darryl's email avaible. I'm only finding this funny right now because I've already got the cancellation. I definitely wouldn't if I hadn't!
Last edited by Cdesja5; 11-13-2011 at 10:23 AM. Reason: typos because of Vox keyboard
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