Not sure if this has been posted...
According to
this Business Week article, most bookstores were making money up until they close.
Quote:
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Nashville lost its bookstores not because people there had abandoned physical books and retailers. For the most part, it lost them remotely, at the corporate level.
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Of course Borders was mentioned, and their lack of internet presence has always been annoying, plus nobody picks up the phones in the stores. The other major bookstore (Kinokuniya) has plenty of internet and physical presence, so I tend to gravitate towards them.
That said, will never forget how I queued up overnight with friends for the last Harry Potter book.
