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Originally Posted by Marbles
I don't have a Vox yet but find that emailing them is useless. I emailed on the 4th with a problem regarding a gift card and have received an email but cannot find where to check on it since they upgraded the web site. If any one can help please let me know.
Thanks
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Is it an Indigo/Chapters Gift Card? For some reason (security & fraud reasons, apparently) we've changed it so that you must sign into (or sign up for) an online account in order to check your balance.
After that you can just follow these instructions:
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Checking your Gift Card balance
Sign-in to your "Account Centre", click "Gift Cards", then click "Check Remaining Balance".
Enter your Gift Card number and PIN, then click "Check Balance".
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