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Reader Paradice · 11-11-2011, 05:17 PM

On Oct. 28th, I called them about the fact you could not download the Owner's Manual. I got put in the hold-chain, and was picked up in three minutes. The person (who knows what outside company, and where on the planet it is located...) was very polite, solicitous, and came back (after a brief hold) with the information I was requesting. All in all, it was a good and satisfying interaction. I know that the odds are, that some will not have had as good an experience. It's like going to Sin City-Vegas.... All of Life is, LOL!

11-11-2011, 05:17 PM	#6
Reader Paradice Getting Back To Reading! Posts: 206 Karma: 431306 Join Date: Nov 2011 Device: Kobo Vox and Touch	Two Cents... On Oct. 28th, I called them about the fact you could not download the Owner's Manual. I got put in the hold-chain, and was picked up in three minutes. The person (who knows what outside company, and where on the planet it is located...) was very polite, solicitous, and came back (after a brief hold) with the information I was requesting. All in all, it was a good and satisfying interaction. I know that the odds are, that some will not have had as good an experience. It's like going to Sin City-Vegas.... All of Life is, LOL!