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Old 11-10-2011, 07:40 PM   #38
Mostly Math
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Posts: 170
Karma: 1154013
Join Date: May 2010
Location: Toronto
Device: Kobo (loaned out), KoboTouch (given away), KoboVox, KoboGlo, AuraHD
Lee Akins (Official Rep) 1 hour ago
6:15pm update

We believe we have corrected the issue and have deployed the fix to a live production environment.

At this time, please feel free to sync your library and notify me (via this post) should you encounter any challenges.

Please note: we anticipate customers with large libraries may experience a delay in the initial download or syncing.

On behalf of Kobo, I would like to once again apologize for the absence of communication during this downtime and the inconvenience incurred by all.

Over the next day or so, either myself or a member of my team will follow-up with each of you to verify your library is fully accessible.

Regards,
Lee Akins
Director, Customer Care
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