Quote:
Originally Posted by Acid
Btw, is any knows the best way (convenient,reliable) to send the device back for repair?
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From what I've seen the most reliable way to contact their tech support is to call them. Unfortunately, I've heard of lots of cases where emails and/or trouble tickets through their website go unanswered. Once you do contact them and arrange for the repair, they'll send you a box that you pack the device into and then ship it back to them.