Quote:
Originally Posted by KoboJW
SoulTrain - thanks for your patience. We are actively investigating this issue, and hope to a resolution soon. Hopefully, this is not a constant thing for you. Of course, ideally it never happens to anyone. But we are listening, and working to make it better.
James
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I guess my question is, if I keep this device and this problem is not resolved, will Kobo give me my money back after the store return period is over? I am not satisfied if the solution is to completely shut down in order to charge the battery.