Quote:
Originally Posted by Ellio
I hold the power button down for 10s or more and nothing happens.
I've been having nothing but problems so far. I had the kobo animation (book unfolding and displaying "kobo") looping for all eternity and being unresponsive. I contacted customer support and they were useless, telling me to hold the power button for 10s, when that wasn't doing anything, they told me to reset on the back, and that did nothing either.
Eventually I managed to get it out of that infinite loop, I don't even know how I did it, and now the yellow light is constantly on, my battery indicator says "?", and if it ever goes to sleep, I have to pop off the back cover to restart it in order to get it to wake up again.
This is insanely frustrating.
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Sounds like the issue with the battery firmware that KoboJW noted earlier. Have you tried updating the firmware again?