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Latch · 11-08-2011, 03:06 PM

Thanks for the details. The more open a company is to their customers, the more loyalty and feeling of engagement the customers will have towards the company. So few companies seem to understand this.

11-08-2011, 03:06 PM	#34
Latch Porcupine Tree fan Posts: 139 Karma: 357322 Join Date: Sep 2011 Location: Ottawa, Canada Device: Kobo Touch	Thanks for the details. The more open a company is to their customers, the more loyalty and feeling of engagement the customers will have towards the company. So few companies seem to understand this.