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Oh, hell. Just spent 45 minutes on tech support check with BN. Finally they asked me to do a hard reset via a key combo. I did. Wiped it back to factory state. But I still can't get online, AND I now can't use the Nook until getting online. So now I have a Nook I can't use at all, until this is resolved - not even the books I have on my SD card. <Steam coming out of ears>
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