[Zapped]

I have a Nook Simple Touch reader that I purchased the first week it was available. I received an email about the v1.1.0 update & since mine was still stuck on v1.0.0 I thought I'd go through the manual update procedure. Big mistake for me, even though it seems to have worked for others here. btw I have never played with any rooting of my Nook, but I do side-load books using Calibre.

I downloaded the nook_1_1_update.zip file, connected my Nook to my PC (85% charged), copied the zipfile to the top of the main Nook directory, then did a safe eject of the device. I left the Nook connected to my PC even though the the Nook directories no longer displayed in Windows Explorer so that I wouldn't run out of battery during the upgrade.

I got the installing update screen, with a progress bar that slowly became full after a minute or so, but then I was stuck on the page that displays the Nook logo along with "Read Forever" and "Your NOOK is starting up...". Every few minutes or so the screen would go blank for maybe a 1/2-second, and return to that screen. Holding the back power button did nothing.

At one point I saw a screen that said my nook was backing out the update, but I returned to this startup screen & can't do anything. I spent 20 minutes on live chat with a tech support person from B&N who finally told me to call 1-800-THEBOOK. After another 10 or 15 unhelpful minutes, I was told B&N would ship out a replacement Nook and I'd have to return mine.

The only suggestion offered was to hold the back power button while simultaneously holding the two lower page-turn buttons on the front. This is a pretty difficult bit of finger gymnastics to perform & my Nook didn't respond to it anyway.

I can't get the Nook to mount on my PC either. Obviously I can just wait for the replacements, but does anyone here know other button-pressing magic I might try?

[ EDIT: I received my replacement Nook Simple Touch reader a couple of days later (last Thu 11/10) and used it through the weekend. It was running v.1.0.1 so this morning I decided to put the v1.1.0 zipfile in the main directory of the replacement Nook again & see if the update would succeed. It did work on the replacement Nook. My bricked Nook remains bricked so I'm boxing it up now for return ]