Quote:
Originally Posted by taming
I couldn't figure out why, if this were a widespread problem, we had so few folks writing about it here, so I "bought" a free book, and although the site was slow to respond to my press, it did go into my library, and all was well on that end. Even though I normally do not connect my Touch over USB, I did this time, and the book downloaded just fine, my library looks like it should both in the desktop app and on my computer.
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Thats probably why they aren't posting anything about technical diffiuties on their site. Probably most users are not having major problems, and they don't want to give up revenue by scaring off users from their site. But they have repeatedly confirmed both in emails and phone calls that their site has technical problems. I've given them until Friday to resolve, at which point I will contact Paypal for a refund.