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Old 11-08-2011, 07:52 AM   #307
enriquep
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Posts: 52
Karma: 8860
Join Date: Jul 2009
Location: Madrid, Spain, EU
Device: Sony PRS-505, Sony PRS-T1, Sony PRS-T3
Quote:
Originally Posted by kovidgoyal View Post
I guess not enough of their customers complain about small bugs like these.
I complained over a week ago in Sony's eSupport forum, and am still waiting for an answer. At that point I didn't have all the details (but had identified the main symptoms) and believed that the bug was 100% Sony related (as it is), 0% Calibre related (I didn't even consider or mention it) and related it with some missing metadata blah, blah... In any case: no answer.

I admit that at moments I have felt uneasy thinking that I was "the only one" with corrupted SD card data, that perhaps I was wrong after all.

In Sony's discharge I also admit that I provided a wrong reproducibility clue (that mising metadata "suspicion"), but at first I didn't provide any solid clues here, and Kolenka (and Kovid, and others) showed an interest that Sony eSupport lacked, guiding me through the right steps: That is a shocking difference!

So congratulations to everyone. You are all great.

Last edited by enriquep; 11-08-2011 at 08:03 AM.
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