Quote:
Originally Posted by blue_skies
Mine hasn't diminished at all when I turn the page. The line is always in the exact same place and often over a letter of text.
It's still readable, though annoying, which is why I haven't called customer service yet. Actually, I've also been just a little bit worried about a replacement after reading reports of an inferior batch of screens lately (although that seems like it may only be some of the K4s.)
I searched this forum for a similar problem, and I think there was just one other mention of "stuck pixels". Of course E-ink is different from LCD monitors, but it kind of seems like some of the little electronic ink balls have gotten stuck.
I'm still hoping Disney_mommy will post an update. I'd love to know if she(?) was able to fix it or if she had to get a replacement.
No, it's definitely never been dropped, and has only been handled with kid gloves.
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I would take a chance and try a replacement. The K3 screens do not vary as much as the K4. You can always send it back for another one if you are not happy. It's will probably get worse as it looks to me like something is broke inside the screen.