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I just hope that the 7 day extension is in addition to the previous 3 day extension.
The new email reads:
"Dear Kobo Customer,
Last Thursday evening, we had sent an email to advise we were experiencing a delay in delivering your subscription. At that time, we strongly believed we had located the source of the error and would have it resolved within 24-48 hours, however the issue unfortunately persists.
We sincerely apologize for the continued on-going challenges and wish to extend your subscription by 1 week as compensation for the inconvenience incurred.
Regards,
The Kobo Team"
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