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Old 11-07-2011, 12:31 PM   #29
thepossum
Zealot
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Posts: 123
Karma: 20018
Join Date: May 2010
Device: Kobo
I just hope that the 7 day extension is in addition to the previous 3 day extension.

The new email reads:

"Dear Kobo Customer,

Last Thursday evening, we had sent an email to advise we were experiencing a delay in delivering your subscription. At that time, we strongly believed we had located the source of the error and would have it resolved within 24-48 hours, however the issue unfortunately persists.

We sincerely apologize for the continued on-going challenges and wish to extend your subscription by 1 week as compensation for the inconvenience incurred.

Regards,
The Kobo Team"
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