Thanks for your suggestions, KiwiKen! I'm sure your information will help someone else. Unfortunately that's not my problem. I bought the book after I had authorized the T1. Also, I did try to redownload the ACSM file several days later and still have the same issue. And, it's only this one book from that bookseller.
I don't really need to remove the DRM as I can just read the book on my other Sony ereaders or my Nook which have no problems with this file. At this point, it's the challenge of an unsolved problem and curiosity at why the T1 handles this book differently that is frustrating me.
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