The biggest disadvantage of the Whispernet is also one if it's biggest advantages - it's too damned easy to spend money. Today I downloaded about 6 free samples and from those bought 4 books, for a grand total of $17.99. I finally had to take the advice I read on one of Amazon's forums and buy myself a gift card, so I don't see all the charges for each book showing up on my debit card. I can still check the purchases, either by checking the gift card and charges against it or buy checking my download page, but I got my checking statement the other day and there is a page and a half of Amazon purchases - a lot of them for 0.99 or 1.99, but a couple for $9.99.
My battery lasts about 5 days, with use of the Whispernet maybe once or twice a day. Is that really shorter than the other devices?
The lack of user-defined folder is truly irritating, but the advantage of the qwerty "thumbboard" is that, in Menu mode, you type the first letter of the book or author you're looking for (depending on how you have your sort set) and it goes directly there. Also, while you are reading a book or whatever, the keyboard is mostly inactive, so any single key doesn't do anything, with the exception of the font size change key and the clickwheel.
Wasn't someone saying that loading fonts on the Cybook slowed it down considerably? Maybe that was just loading a certain type or loading a certain way.
Amazon's customer service has been okay so far, but then I haven't had any major issues with either device, just questions on how to set up both Kindles on one account. They have a "callback" where you go to the website, log in, give them your phone # and they call back, usually within seconds.
I agree that the Sony is sleeker and sexier, but I've grown to like my Kindle quite a bit.
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