Thread: Kindle Exchange
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Old 11-02-2011, 07:42 PM   #3
alansplace
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Posts: 5,895
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Join Date: Feb 2010
Location: 33.9388° N, 117.2716° W
Device: Kindles K-2, K-KB, PW 1 & 2, Voyage, Fire 2, 5 & HD 8, Surface 3, iPad
Cool the usual way

Quote:
Originally Posted by Clawdia View Post
I received my replacement Kindle Keyboard (K3) today - the one I bought last month had a wiggly page turn button as I've mentioned elsewhere. The new one is fine, and the screen is even slightly lighter.

I got an email stating that I was to keep the power cord, etc., that came with my original Kindle - and was told this by the customer service rep yesterday - and that led me to believe there wouldn't be a cord included in with the new Kindle; however, there was everything in the box that was with my original Kindle including the USB and power cord.

Is this the way it usually works, and I'm expected to return the new power cord, etc., back to Amazon along with the Kindle that I'm returning?
yes, it is the usual way. they don't know which package you'll get, the one with no cord or wall charger, the one with just a cord or the one with both. it's kinda' hit or miss
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