There is no mention of 2.1.2 on the official Pocketbook site for the IQ.
The latest is 2.1.1 Go to the pocketbook-int site and download 2.06 and flash it.
The other possibility is that someone sold you an iq that's been "played" with.
I've had mine almost a year and the only problems I've had have been self induced. ( read played with things I should have left alone! )
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