Hello gang, I'm brand spanking new here (as my post count of 1 might hint at!) Let me give a little background here before asking my questions.
I'm a sporadic reader and tend to go through intense stretches of devouring books followed by lulls in the storm. I'm also a tech junkie, work in IT, pretty much live and breathe technology even if my budget can't always allow for my interests.

I have a nice perk through my employer that allows for a personal IT budget - I can buy up to a certain dollar amount anything that's IT related for my own personal use. The idea is it's a nice perk, but also it encourages exploration of new technologies which in the end can benefit the company. So with all that in mind I've really been interested in e-ink based readers for a while now and can use the personal IT budget towards such a device - great since I can't really justify the cost if it were out of pocket.
I've read through many of the threads on this site trying to figure out which device would best suit my personal likes and needs, but I every time I think I'm decided I find something that makes me second guess myself.
What I feel I need:
- 6" e-ink display
- SD card support
- Decent library navigation
- Preferably mobipocket support
What I'd like in addition:
- Dictionary integration
- Good customer support
- Firmware updates for bug fixes and new features as time goes on
- Decent PDF reading (I know none of these are really great with PDFs though)
So where does that leave me? I thought I was all decided on the Cybook Gen3 - it looked just about perfect, except after a little more digging I find 3 things that really worry me:
- Really weak library navigation
- Questionable customer service (under staffed?)
- Mediocre hardware buttons - hard to press, poor layout
I know there are more firmware updates coming for the Gen3, but hard to get something hoping a future update *might* make it better.
Anyway what do you suggest? I'm open to anything - not set at all on any one device. Thanks for any advice you can offer!
--Shadowplay