To get your device registered please find a brief instruction on registration here
http://pda.bookland.net/account/create.php
Please also mind, that having registered your device will not solve any software problems, the aim of the registration is to enable reading DRM-protected books.
To enhance software possibilities, please upgrade the firmware version of your device. Carefully follow the instructions.
Should this fail to solve your problem, don’t hesitate to contact us by email at
info@pocketbook.de