Thread: Purchasing Vox
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Old 10-31-2011, 05:57 PM   #14
pokee
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Posts: 569
Karma: 199759
Join Date: Nov 2010
Location: Vancouver, BC
Device: Kobo WiFi, Kobo Glo, Kobo Vox, Samsung Galaxy S4, Samsung Tab2
Quote:
Originally Posted by 49Kat View Post
The support staff I spoke to by telephone are located in St. Lucia. That is where Kobo's call center is located. This is an off shore call facility.
I had NO idea!!! Thankfully, I've never tried to call that number before!

Yeah, I love Best Buy! I even love Future Shop most of the time, too. And Chapters. I think, for the most part, Kobo is just a victim of their own success. They are growing faster than they can keep up.

One thing is for sure, I've really been impressed with their individual staff members that come onto these boards to help us out. THAT'S really got to count for something!
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