Thread: Purchasing Vox
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Old 10-31-2011, 03:48 PM   #11
emilikins
Short One in the Stacks
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Join Date: Aug 2011
Location: Midwest
Device: HTC Flyer; Kobo WiFi
Darrell, a Kobo guy, has been very helpful in cancelling people's orders on here. Email him: ddiljohn@kobo.com

I had an order # and called Kobo to cancel, got "escalated." I tried to wait, but since so many people have had support issues, I went ahead and emailed him this morning. It was maybe 10 minutes before I got the email from him and Kobo that he'd cancelled it. Kind of feel bad for him right now!
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