Thread: Thinking of getting a kindle
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Old 10-30-2011, 03:08 PM   #77
Blossom
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Posts: 18,708
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Join Date: Mar 2010
Device: Kobo HD Glo, Kindles, Kindle Fires, Andriod Devices
Quote:
Originally Posted by montalex View Post
How good is Kindle Support? I ordered a reconditioned K3 a couple of weeks ago, and had it sent to a U.S. address (I am in Canada). It came without a USB charger. I emailed Amazon CS, asking if it was because it was a reconditioned Kindle, or an error, and I had a reply within an hour with a credit for the charger. With all of the debates about ebook formats and devices, I'll stay with Amazon because they respond when there is a problem.
They are great if you get one who wants to help. My experience is overall positive with a few hits and misses.
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