Quote:
Originally Posted by Clawdia
I think you're both right. I'm going to call Kindle Customer Service on Monday - always seems best to call Amazon during business hours. I really don't want to talk to somebody in India or wherever they're outsourcing weekend calls to now.
I figure if the screen on the replacement isn't as good, it'll just mean I make another phone call. I can't help it if I have a telephone-phobia . . . better to deal with that than a Kindle I'm not happy with.
I don't 'need' 3G, and I've talked myself out of wanting it (almost). I just always stay in "be prepared" mode, and a free access to the internet if the power grid went down would be a nice prep feature. I have that with my DXG, but am thinking of selling it since it's sitting in a corner feeling unloved right now since I've not used it since I got my K3.
Then again, I'm one of those people who second guesses myself a lot, and always seems to manage to do the wrong thing, if there is a wrong thing available to be done.
I do think I'd be better off to go ahead and exchange this K3, though - the more I wiggle that little button, the more unhappy I am with it since obviously the other 3 don't wiggle at all!
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Oh hon you're not the only one with a phone phobia. I am that way too. I shake like crazy when I talk to a stranger on the phone specially if I have to call them. It's silly I tell myself but I didn't grow up with a phone. My mind goes blank and I feel dumb but I have learned to push myself through it and even own a cell now.
They do have a chat option if you want to try it. It's hit and miss but I just had an positive experience getting my special offer fixed. The Rept. Shivamruth was probably in India but she was wonderful! The one I chatted with the other day was clueless but the one I got a few minutes ago knew her stuff and really wanted to help.
When I called Kindle support to return my K4. A nice young man by the name of Shane helped me out. It was painless and I had replacement on it's way in minutes.
