MobileRead Forums - View Single Post - Yet another Tech support frustration thread

mikegetz · 10-28-2011, 03:59 PM

OK. i just called again, and they are now processing the RMA, literally 7 days and 1 hour later. I'm not sure that they would have ever replied, had i not called.

so, get the email with your case/ticket number, and call them.

10-28-2011, 03:59 PM	#7
mikegetz Professional Nerd Posts: 84 Karma: 280 Join Date: Jan 2011 Location: Middletown, OH Device: Nook WiFI, KOBO, Pandigital Novel Personal	OK. i just called again, and they are now processing the RMA, literally 7 days and 1 hour later. I'm not sure that they would have ever replied, had i not called. so, get the email with your case/ticket number, and call them.