Quote:
Originally Posted by JSWolf
I cannot speak for Singapore, but maybe your Philly account expired. You could call them and find out if that is the case. I know mine did and I was able to get it sorted over the phone.
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This happened to me - no warning or reminder, it just expired. When I logged a support call they told me and advised that I had to renew the same way that I joined up. Seems a bit long winded really. I decided not to renew - it's gone up in price and my local library is now offering ebooks.
Yarra Plenty in Melbourne is also cracking down on non resident members. They cancelled my membership (I'm a kiwi). But only because I brought it to their attention when I called in to join up my son (who is under 18) when I was there last week. Dumb move on my part....
