Thread: "Due to overwhelming demand, your order may be delayed up to 5 business days..."
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Old 10-27-2011, 01:34 PM   #16
RoxyJ
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Posts: 65
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Join Date: Mar 2011
Device: Kindle 3, iPhone, ipad
Quote:
Originally Posted by pokee View Post
This is correct - and it is a Kobo store only coupon / promotion for current Kobo ereader owners, so I am not sure if they have a way to verify that or not.

STILL - my coupon applied correctly, but my invoice that got emailed to me did NOT have the discounted price! GRRRR!

AND - I cannot figure out a way to check my invoice on my account. When I go to 'my purchases' in the Kobo store, it only has my e-book purchases. I emailed Kobo to ask about it...so hopefully they can clear it up before my card is charged...
Can you call your credit card? They should be able to tell you what was charged. I'm sure if you have your receipt from the purchase, they'll look into it (I heard that Kobo customer service was really slow, so contacting your credit card may be faster?)
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