Quote:
Originally Posted by 1611mac
As best I could tell, once I defined the folder NOT to sync, the upload was going to a "deleted" folder on my web SugarSync account. My amazement comes from 1.) No obvious way to cancel a currently running sync, and 2.) support people not being able to tell a user how to cancel an a running sync.
The "File Transfer Status" window should have a "pause sync" option. You should then be able "Un-Sync" the folder effectively killing the sync process. It makes no sense for a working sync to complete if the sync has been "un-synced." (A warning can be given that "A complete sync on this folder has never been completed.")
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Yeah I see. I really do prefer Sugarsync to Dropbox (as you can tell from my sig, haha), but I will be the first to admit that Sugarsync's shortcoming relative to Dropbox is that it is not as sophisticated as of yet. I do not like the way Dropbox forces you to operate out of their folder, I prefer designating any folder in my computer to sync, but if you are willing to use Dropbox the way it is, it just "works." Sugarsync, I had to get them to fix a very annoying bug in the mobile iOS app (it wouldn't open epubs in ebook apps unless the app was considered "default" by Sugarsync) but at least by posting on the forums I did get fairly snappy responses and the project manager let me know that the iOS engineer found the bug, thanked me for my detailed report on the problem, and included it in the next update (which just came up on the app store yesterday). So at least for me, I'm satisfied with their customer support on the forums and still prefer the way SS works. But your experience sounds really frustrating
