roland1919--I hope you can figure out why your Reader won't connect.
Don't worry about the "complies with Canadian ICES-303" on the back. Mine says that too, and I'm in the US. I'm pretty sure all of them say that.
Have you tried a different computer and a different cable? Although unlikely, the cable you received with your reader might be defective. Also, are you plugging your Reader directly into the USB port on your computer (not in a USB hub)?
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