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Somethingorother · 10-25-2011, 10:08 AM

Hi folks,

I purchased a Kindle 3G in the US in September. I live in Germany.

The Internet worked fine in the US and in Canada, but it doesn’t work in Germany or Austria (the two European countries in which I’ve tried it). The 3G symbol appears, and I can access the Kindle store, but not the Internet.

I’ve spoken with Amazon US’s customer service, and they couldn’t explain why it doesn’t work. They told me to contact amazon.de’s customer service, which informed me that only the Kindle store and Wikipedia are accessible via 3G in Germany. They also pointed me to a link from amazon.co.uk that lists the countries in which Internet surfing is possible: http://www.amazon.co.uk/gp/help/cust...wsingcountries

As you can see, most of Western Europe is not on the list.

I haven’t been able to find an equivalent page on amazon.com’s website.

10-25-2011, 10:08 AM	#10
Somethingorother Junior Member Posts: 4 Karma: 10 Join Date: Oct 2011 Device: Kindle	Hi folks, I purchased a Kindle 3G in the US in September. I live in Germany. The Internet worked fine in the US and in Canada, but it doesn’t work in Germany or Austria (the two European countries in which I’ve tried it). The 3G symbol appears, and I can access the Kindle store, but not the Internet. I’ve spoken with Amazon US’s customer service, and they couldn’t explain why it doesn’t work. They told me to contact amazon.de’s customer service, which informed me that only the Kindle store and Wikipedia are accessible via 3G in Germany. They also pointed me to a link from amazon.co.uk that lists the countries in which Internet surfing is possible: http://www.amazon.co.uk/gp/help/cust...wsingcountries As you can see, most of Western Europe is not on the list. I haven’t been able to find an equivalent page on amazon.com’s website.