While not a fan of the gloss finish I love the black T1. I've also not had any problems with mine. The "library" works well enough but nothing to brag about.
I use mine strictly as a "reader". That is what I bought it for and it works great as a reader. I tried out the web function and while usable in a pinch the "grey" screen does not make for a pleasant experience.
I've had to use Sony Customer Support/Service once when a reader got the dreaded corner screen problem. They were great and immediately replaced the unit. Matter of fact they shipped me a new unit while I still had the failed one. I sent the broken one back when I had the new one in my hand. Well done I'd say.
This is my third Sony reader and the 2 older models are still working, though the "5" model has a broken on/off switch...it still works fine with a paper clip to push the switch.
I'm also a fan of the plastic body. I prefer the light weight of the reader. I also like plastic, in all its varied forms.
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