Today, I accidentally dropped something on my new Kindle, the sound that came forth was between a clink and a thud. I was mortified. As a result, a speck of grey now appears on the screen. Should I keep the Kindle or replace it? Is it okay to let CS know about this, and to request a new or refurbished Kindle? Will CS refund international shipping costs when I return the damaged Kindle to them? Thank you for your help.
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