There is obviously an error in you RTF conversion.
Save yourself the headache of RTF/Doc files. I would convert the documents to HTML then use Calibe to convert it to LRF.
If you rune HTML2LRF from the command line you can convert them in a batch. And the images are preserved.
If you want to use the Calibe GUI you will have to create a zip file for each Word doc (ONLY if they have images)
If you don't want to do that then use the SONY CONNECT software to move the DOC to your reader.
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