Quote:
Originally Posted by Nate the great
I can think of a couple reasons you might be having trouble.
1. Is your Kindle registered to your Amazon account? Silly question, I know. You wouldn't have been able to buy a Kindle ebook if it weren't. But check anyway.
2. Are the ebooks in question from the same account as your Kindle? They have to be, or you can't read them.
3. Are you downloading the file directly to your Kindle, or to your PC? Downloading direct to the Kindle might introduce errors.
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Like Nate surmised it is a drm problem. I have have several Kindles on my account and I get the same message when I download an item and don't 'target' it for a certain Kindle, ie. the PID of the item and the Kindle must match.
For some reason the books you have do not match the PID of your Kindle.
Go to "Manage Your Kindle" from the main Kindle page on your computer (click in upper right) and see if the serial number registered to your Kindle matches the one on the back of the unit (under the back cover).
And you could try again with customer service...some reps are more knowledgeable than others.
BTW, if you want free samples and you are out of Whispernet range go here:
http://www.mobipocket.com/en/eBooks/...me=Biographies