Quote:
Originally Posted by khlong9
On the 11 of April 08 I returned my PRS 500 from my home in Thailand to the Sony Service Center, Laredo Texas for repair under Limited Warranty, they estimated the cost including return shipping would be $79.99 and I approved it, however on the 21 April 08 I was informed by email that a repair was not possible after all and that they had shipped me a new replacement (postage cost $29) I received this on 03 May 08 with a new Warranty / charger /software disk and cables.
Excellent service indeed
Keith
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So, you bought it from overseas and they accepted to replace it for free?