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kren · 05-05-2008, 09:43 PM

On the 11 of April 08 I returned my PRS 500 from my home in Thailand to the Sony Service Center, Laredo Texas for repair under Limited Warranty, they estimated the cost including return shipping would be $79.99 and I approved it, however on the 21 April 08 I was informed by email that a repair was not possible after all and that they had shipped me a new replacement (postage cost $29) I received this on 03 May 08 with a new Warranty / charger /software disk and cables.

Excellent service indeed
Keith

05-05-2008, 09:43 PM	#1
kren Connoisseur Posts: 54 Karma: 604 Join Date: Feb 2008 Location: UK and Thailand Device: iPod Touch ipad	Praise for Sony Service Center On the 11 of April 08 I returned my PRS 500 from my home in Thailand to the Sony Service Center, Laredo Texas for repair under Limited Warranty, they estimated the cost including return shipping would be $79.99 and I approved it, however on the 21 April 08 I was informed by email that a repair was not possible after all and that they had shipped me a new replacement (postage cost $29) I received this on 03 May 08 with a new Warranty / charger /software disk and cables. Excellent service indeed Keith