MobileRead Forums - View Single Post - PRS-T1 Ugh, prs-t1 froze...touch no longer works...how do i

krighton · 10-14-2011, 04:24 PM

i'll try chat this time...

only took 5 CS reps to get them to graciously allow me to return my prs-t1 for a refund...this time i'll just get one locally so i can just walk in the store and return it. Never seen such a convoluted and confusing tech support/return system like Sony's. It really shouldn't be that hard.

10-14-2011, 04:24 PM	#83
krighton Addict Posts: 213 Karma: 4726 Join Date: Aug 2007 Device: sony reader	i'll try chat this time... only took 5 CS reps to get them to graciously allow me to return my prs-t1 for a refund...this time i'll just get one locally so i can just walk in the store and return it. Never seen such a convoluted and confusing tech support/return system like Sony's. It really shouldn't be that hard. Last edited by krighton; 10-14-2011 at 05:03 PM.