[GlutinFreeMan]

I know a lot of people have had trouble getting the Edges to go into update mode, but I haven't seen any quite as bad as mine yet.

I got one of the Pocket Edges on Woot in the most recent sale. I've been lurking in these forums for a while, and have found them very helpful - Thanks!

I played with it for about a week, then updated it to Ermine. That update happened quickly and easily.

I sideloaded a couple applications (DioPen, FBReader, EverNote, etc.), but have not played with root, have not tried to install gapps, have not tried to gain market.

When Allmine was released last week, I decided it was time to update it, so I downloaded the 2nd version (I missed the first one), and put it on the same USB drive I used to update to Ermine. I spent 3-4 hours trying to update it. I'd hold down Menu and Rotate, and it would show 1 dot, reboot, show 2 dots, read the USB drive, reboot, and repeat.
I definitely have the file in the root of the drive, and it's definitely named "update.zip" (according to two separate computers and the Edge itself).

I've been reading other stories about problems updating, and the usual answer seems to be "keep trying". So I have. I've tried 5 different USB drives, ranging in size from 64MB to 16GB, I've tried two different microSD cards, 2GB and 16GB. I've tried just the USB drive, just the SD card, and both. I've re-downloaded the Allmine update 3x. I've tried the Ermine update. I've tried the Dingo update. I can't get the Edge to recognize that there's an update available and go into update mode.

This morning, a co-worker brought his Pocket Edge in (he got one when I got mine). He updated with Allmine in about 5 minutes, then gave me his USB drive to try. I still can't get into update mode. I figure over the last week I've rebooted the Edge some 200-300x trying to get it into update mode. I'll try for about 30 minutes at a time, then quit when I get discouraged or my fingers get tired of holding down Menu and Rotate. It's never varied from the 1 dot, reboot, 2 dots, read USB, reboot and repeat.

The PE works fine otherwise. I can read all of the drives I've tried to update with, and all the functions seem to work normally.

This morning, out of desperation, I tried the Factory Reset (under Settings -> Privacy) it's supposed to remove all the user information, all the user added applications, erase the library, etc.

I hit OK, the PE warned me it would reboot. It shutdown, rebooted, and was exactly the same as before the Factory Reset. I tried it again, with the same result. It does not delete any applications. All the data is still available. My library is the same.

Does Factory Reset work for others, or is this another symptom of the problem I'm having, and maybe a clue as to why I can't get update to start?

Help!

I've been playing with Linux since the early '90s,and have configured systems in Slackware from scratch, so while I'm no guru, I can usually manage to find my way around an OS. This is my first Android machine, so I'm not very familiar with it yet.

I've been reading the thread on the serial port, and it sounds promising. I'd be willing to make a serial cable and pop the Edge open, if it means I can get update to work.

Any suggestions?