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Old 10-13-2011, 04:03 PM   #15
pokee
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Posts: 569
Karma: 199759
Join Date: Nov 2010
Location: Vancouver, BC
Device: Kobo WiFi, Kobo Glo, Kobo Vox, Samsung Galaxy S4, Samsung Tab2
Quote:
Originally Posted by PeterT View Post
I hate to sound like a broken record, but have you made any attempt to reach out officially to Kobo support?
Nope. I don't have time to log tickets with them that will just get ignored. Tried that a couple of times when I first got my Kobo and wanted to blow my friggen brains out. To reduce my stress level, I solve all of my problems myself or with the wise people on this forum...I get much more prompt and knowlegable service from the smart folks here.

My warranty is almost up, so if it dies soon, I may buy a more reliable product. I really want to stick with my Kobo because I love Chapters, and the manager of my local store is awesome, but the Kobo customer support just sucks ass so badly, it's not even worth the aggravation...
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