MobileRead Forums - View Single Post - PRS-950 Buttons no longer work. RMA time?

ScalyFreak · 10-11-2011, 12:48 PM

I don't have PRS+ installed, and with the reader being flaky now, I'm reluctant to install it.

I played with the 950 a bit last night. The buttons started to work, sort of. Options and Home have several seconds' delay when I press them, and sometimes when I press Home the 950 thinks I pressed Size. The page turn buttons won't turn the pages, but instead bring up the PDF zoom over-lay. Swiping on the touchscreen turns the page 50% of the time. I did a soft reset, and that makes the buttons act normal for about half an hour, then it makes them go back to the weirdness again. The weird "reacts but not the way it should" behavior is consistent, by the way.

Even more odd, the 950 doesn't remember which book I'm reading, and where in the book I am. If I was at page 55, and open the book again, it starts at page 1. However, the android app on my phone knows I'm on page 55, and offers to go straight there.

I'm going to back up everything on the 950 tonight and do a hard reset, but if that doesn't work, I'll probably end up contacting Sony for an RMA. As my husband pointed out, I might as well take advantage of the warranty while I have it.

10-11-2011, 12:48 PM	#6
ScalyFreak Sith Wannabe Posts: 2,034 Karma: 8017430 Join Date: Jun 2011 Location: I'm not sure... it's kind of dark. Device: Galaxy Note 4, Kobo Aura H2O, Kindle Fire HD, Aluratek Libre	I don't have PRS+ installed, and with the reader being flaky now, I'm reluctant to install it. I played with the 950 a bit last night. The buttons started to work, sort of. Options and Home have several seconds' delay when I press them, and sometimes when I press Home the 950 thinks I pressed Size. The page turn buttons won't turn the pages, but instead bring up the PDF zoom over-lay. Swiping on the touchscreen turns the page 50% of the time. I did a soft reset, and that makes the buttons act normal for about half an hour, then it makes them go back to the weirdness again. The weird "reacts but not the way it should" behavior is consistent, by the way. Even more odd, the 950 doesn't remember which book I'm reading, and where in the book I am. If I was at page 55, and open the book again, it starts at page 1. However, the android app on my phone knows I'm on page 55, and offers to go straight there. I'm going to back up everything on the 950 tonight and do a hard reset, but if that doesn't work, I'll probably end up contacting Sony for an RMA. As my husband pointed out, I might as well take advantage of the warranty while I have it.