Quote:
Originally Posted by Graham
Update to my comments about the quality of the files...
While the formatting of the book is excellent, there are a lot of scanning errors (about one per page) in the book I'm reading - "Vertigo" by Bob Shaw. I'm highlighting as I go, and I'll submit them to Gollancz at the end.
The biggest issue is perhaps understandable. The book centres around an island in the sky known as an "Ile", which has mostly been converted to "He" in the book. However, there are lots of other errors as well, particularly missing opening quotes.
I'm still enjoying the book (though I did say to my wife last night that I was going to settle down and "proof-read another chapter"), and I'd still recommend that we support the Gateway whole-heartedly, but it looks like they might need a little help from their friends to clean up the catalogue.
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With that quality of output, it doesn't sound they are worth supporting. They certainly can't be putting any effort into proofreading, beyond just running a spell-check, if those sort of errors are getting through. The 'Ile' issue is only understandable if you accept that they are not even bothering to do a good job.
They aren't treating their customers with any sort of respect, so why do they deserve support? They should be paying you, rather than vice-versa.